Characterizing and Improving the Reliability of Broadband Internet Access

Publication
Proc. The Research Conference on Communications, Information and Internet Policy (TPRC)
Abstract

In this paper, we empirically demonstrate the growing importance of reliability by measuring its effect on user behavior. We present an approach for broadband reliability characterization using data collected by many emerging national initiatives to study broadband and apply it to the data gathered by the Federal Communications Commission’s Measuring Broadband America project. Motivated by our findings, we present the design, implementation, and evaluation of a practical approach for improving the reliability of broadband Internet access with multihoming.