A Time for Reliability – The Growing Importance of Being Always On

Publication
Proc. ACM SIGCOMM Posters and Demos
Abstract

In this poster, we posit that in the developed world broadband reliability will soon become the dominant feature for service comparison. We use data collected from residential gateways (via FCC/SamKnows) and end-hosts (via Namehelp) to study the availability and reliability of fixed-line broadband networks. Using natural experiments, we look at the impact that increased network downtime has on user demand.